Privacy Policy

Last Updated: July 23, 2026

At METABRYLNO™, protecting your privacy and maintaining your trust are among our highest priorities.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, interact with our services, or purchase products from our online store.

By using our website, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information that helps us provide a secure, convenient, and personalized shopping experience.

Information You Provide Directly

When you interact with METABRYLNO™, we may collect information you provide when you:

• Place an order

• Contact our customer support team

• Subscribe to marketing communications

• Complete checkout forms

• Request assistance with your account or purchase

This information may include:

• Full name

• Email address

• Phone number

• Shipping address

• Billing information

• Payment details

• Order history

• Customer service communications

Information Collected Automatically

When you browse our website, certain information may be collected automatically, including:

• IP address

• Browser type and device information

• Operating system

• Pages visited and website interactions

• Cookies and similar tracking technologies

This information helps us understand how visitors use our website and improve your shopping experience.

2. How We Use Your Information

We use collected information for legitimate business purposes, including:

Order Processing

To:

• Process and complete purchases

• Confirm orders

• Arrange shipping

• Provide tracking updates

• Handle returns and customer requests

Website Improvement

To:

• Improve website functionality

• Understand customer preferences

• Develop better products and services

• Enhance your overall experience

Customer Communication

To:

• Respond to questions and requests

• Provide important order notifications

• Send promotional emails when you choose to receive them

Security & Fraud Prevention

To:

• Verify transactions

• Protect customers and our business

• Detect suspicious or unauthorized activity

3. Protecting Your Information

We take reasonable measures to protect your personal information.

Secure Transactions

Payment information is processed through secure payment providers using encryption technology designed to protect sensitive information.

Limited Access

Personal information is only accessible to authorized personnel and service providers who need it to operate our business.

Payment Information

METABRYLNO™ does not store complete credit or debit card information on our servers after payment processing is completed.

4. Sharing of Information With Third Parties

We do not sell, rent, or trade your personal information for third-party marketing purposes.

We may share necessary information with trusted service providers that help us operate our business, such as:

• Payment processors

• Shipping providers

• Website hosting services

• Customer support platforms

• Marketing and analytics providers

These partners only receive information necessary to provide their services.

Advertising Partners

We may use technologies such as cookies, pixels, and similar tools from advertising partners to measure advertising performance and provide more relevant content.

These partners may include:

• Meta (Facebook / Instagram)

• Google

• Other advertising and analytics platforms

Their use of your information is governed by their own privacy policies.

5. Cookies & Tracking Technologies

METABRYLNO™ uses cookies and similar technologies to improve website performance and provide a better shopping experience.

Cookies help us:

• Remember shopping cart items

• Understand website traffic

• Analyze customer behavior

• Improve website features

• Deliver more relevant advertisements

You may adjust your browser settings to limit or disable cookies. However, some website functions may not operate properly if cookies are disabled.

6. Third-Party Websites

Our website may contain links to external websites, services, or applications.

These third-party websites operate independently and have their own privacy policies. METABRYLNO™ is not responsible for the privacy practices, content, or security of external websites.

We encourage you to review their privacy policies before providing personal information.

7. California Privacy Rights

If you are a California resident, you may have certain rights regarding your personal information under applicable privacy laws.

These rights may include:

• Requesting access to personal information we collect

• Requesting correction of inaccurate information

• Requesting deletion of personal information where applicable

• Opting out of certain marketing communications

To submit a privacy request, please contact us using the information below.

8. Children's Privacy

METABRYLNO™ does not knowingly collect personal information from children under the age of 13.

If you believe that a child has provided personal information through our website, please contact us. We will take appropriate steps to review and remove such information when required.

9. Data Security & Breach Response

We use appropriate technical and organizational safeguards to protect personal information.

In the unlikely event of a security incident involving your personal data, we will take reasonable steps to investigate, address the issue, and provide notifications when required by applicable laws.

10. Email Communications

If you choose to subscribe to our emails, we may send you:

• Order updates

• Product announcements

• Special offers

• Promotional information

We follow applicable email marketing regulations.

You can unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our messages.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements.

Any updates will be posted on this page with the revised effective date.

We encourage you to review this policy occasionally to stay informed about how we protect your information.

12. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Fruffy's Holistic Pet Supply Store

12038 Cadet Ct
Manassas, VA 20109
United States

Email:
service@metabrylno.com

Phone:
+1 (703) 436-4285

Thank you for trusting METABRYLNO™.